Once the latest update was release
i was asked to relogin into my EA acoount
once j logged in i found all my progress was gone and i was back at level 1
with over 1000 hours in the game
this is extremely frustrating
please fix this
i contacted support live chat multiple times times they keep telling me they will transfer me to a dedicated advisors and put me all the way at the back of the line. After already waiting 12+ hours
Dude same I posted mine about this like a few hours ago and had nothing yet, this team sucks
I think i might know what it was just not sure
can i unlink this one and sign in on the other
it says i have to wait 6 months
Yes exactly unlinking my psn account from the current level 1 account which is obviously not the one i used to play with, and try to connect to my other ea account.
i tried contacting support as i showed in the screenshot but to no avail.
they keep referring me and holding me for eternity
Community ManagerWaiting times are currently quite long as there's two betas for EA games happening at the moment. You can either continue trying to stay in the queue, send an e-mail (which will also take a few days) or wait a few days to try contacting support through live chat again.
