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FanBoy2323's avatar
7 years ago

Apex randomly crashes and forces PC to restart

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RX480 8GB
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? Mancia11
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. While dropping from the plane
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Waiting to drop
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 16.02.2019 13:20
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game crashes and forces my pc to restart
What should be happening instead? The game shouldn't crash and my pc shouldn't restart itself so I can play the game.
Steps: How can we find the bug ourselves? No idea.

While dropping from the plane the game crashes and forces my PC to restart.

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