Apex Server Level Desync / Softlocked from Level Rewards
My Apex Legends account has suffered a severe server-side cross-progression desync / profile rollback that occurred around early 2024 (Season 20). I am PC only.
THE BUG: My inventory database correctly recognizes me as Level 500+ (I have my Level 100-500 Tier 1 badges and my Level 500 Tier 1 weapon charm equipped). However, my active profile progression tracker has desynced and rolled back to Level 1.
THE PROBLEM: I have since grinded from Level 1 all the way back to Level 179, but I am receiving ZERO level up rewards (no legend tokens, no apex packs from leveling up) Because the server flags these milestones as "already claimed" from my original historical Level 500 progression, the reward triggers are entirely broken. I am completely softlocked from earning the basic free-to-play currencies required to unlock new legends or store content unless I pay real money, despite having a paid account with multiple Battle Passes. EA Support has reviewed my logs and confirmed that the desync occurred due to a platform cross-progression link anomaly. Posting here for visibility and tracking.