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279dvlcsjnv4's avatar
279dvlcsjnv4
Newcomer
1 day ago

Apex sucks - deranked after internet went out

Apex legends deranked me from masters to platinum in less than 3 minutes because my internet went out and now I can't get back to masters in time 

 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    13 hours ago

    Sorry to hear it, 279dvlcsjnv4​. Having that happen towards the end of a split can be pretty frustrating for sure. While it's not something you had done intentionally, those penalties exist after a disconnect as it does still impact the game for the others that were playing as well.

    If this is something you're seeing happen regularly, please feel free to take a look at these steps as they can often improve the situation a bit to help keep this happening in the future. 

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