Forum Discussion

Newcomer

8 hours ago

Banned on my account for no reason!!

I got a few failed transactions due to their not being enough money on my account, then the next day I have been banned? Pretty sure EA thought i was using a stolen card or something. I just want my account back as I have spent over 1000 hours and literally just got a heirloom.

Please can someone try and do something?

1 Reply

EA_Aljo
Community Manager
7 hours ago
Hi there. I'm sorry to say, we can't help with banned accounts over the EA Forums. I recommend submitting a dispute by following the instructions in this article. Terms of Service will need to review the ban to see if it can be overturned. Thanks!