I tried to play apex the other day after a long time and was banned. I believe I was banned due to an unauthorized login as I only play on ps4 and not at all recently. I have sent several objections, but they have not responded properly. I have not even received an email notifying me of the reason for my ban. What more do I have to do to get my account unbanned?
saronpa126 Sadly, bans cannot be handled on the forums, (you would need to go through the EA TOS Team to appeal the ban).
Midnight9746 I have contacted the TOS team many times. Detailed information about the account and proof of innocence are also sent. However, they only send emails like BOT as before, and the problem is not solved at all. Posting here is only a last resort, and I have already contacted the TOS team dozens of times.
I’ve someone similar tos is a joke thee automate message back..
i play Xbox ive seeing a lot this bans pop up something not right here?!
im same ive been ban over a week and had 9 case so called looked at tos but same thing comes back..
send how I’ve played in this new account and got harassment message send to me in game and got send back no there nothing we can see?!
but we gets bads for one words I use F once!!!
good luck with account I trying post as much as possible on all ea forms hoping some from ea team ask these tos team whats happening?
Alose spoke ea team chat about this and there understood were I was coming from but where like yea just message tos team there look at it. And said can email departed tell I’ve plead my case to yous and looked into it? And get back to me?!! And they can’t email anyone tos teams? That’s weird? Anyother complaints departeds would say I’ve pass on all you information on to them? This getting out of hand.
You too have been subjected to an unfair ban. My case is as follows.
I'm a ps4 user, and I haven't played apex ✕ at all on pC, but a Steam account pretending to be my pS4 username is linked without permission, and when I checked the login log, I was illegally logged in on my PC. I was. In addition, it was logged in under the guise of my IP address, and it was not known that it was a hack. Also, at the same time, I was able to confirm the login from a strange IP address, so I think my IP address was probably stolen at that time. I'm very sad because it's an account that I've been using for 4 years.
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