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ScreetSlayer's avatar
ScreetSlayer
Newcomer
9 days ago

Cant purchase inside of apex legends

I open apex, I go to buy battlepass, It sends me to steam overlay, I have money in wallet, it says authorize payment, I press authorize, overlay closes, nothing happens, my money is not taken, and the game doesnt give me my purchase. I repeat process, twice then overlay stops working all together. I try to buy different thing, same process. this only happened as of recently, maybe start of the month after I buy 100$ worth of coins to open packs, I put 100$ in, go to buy coins, cant buy 100$ worth of coins, i try 60 60 works, I try 40$ doesnt work, now only sometimes, rather once in a blue moon, can i purchase anything. Tonight at 3-4 I bought fuze pass, but I cant purchase anymore.
Any help?

2 Replies

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    9 days ago

    Hi ScreetSlayer​ ,

    It sounds like you were trying to make the purchase through Steam but weren’t successful. Have you tried contacting Steam Support?

    If the payment went through successfully but you didn’t receive the rewards, our support team may be able to help. However, if there was an error during the transaction on Steam and the purchase was not completed, you may need to contact Steam Support for further assistance.

    Sorry to hear that you are running into this issue. 

  • aydenbb's avatar
    aydenbb
    Seasoned Rookie
    9 days ago

    Hey I had something similar happened when went to buy battle pass it wouldn't let click pass, so then went Xbox shop bought the battle pass it worked but it didn't give me it. It took hour for me restarted then I got the pass. If your money wasn't taken, I would just wait for them to fixed. Bc nothing is working right now.

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