Forum Discussion

Newcomer

10 days ago

Cant purchase inside of apex legends

I open apex, I go to buy battlepass, It sends me to steam overlay, I have money in wallet, it says authorize payment, I press authorize, overlay closes, nothing happens, my money is not taken, and th...

missing content

EA_Salmon

Community Manager

10 days ago

Hi ScreetSlayer ,

It sounds like you were trying to make the purchase through Steam but weren’t successful. Have you tried contacting Steam Support?

If the payment went through successfully but you didn’t receive the rewards, our support team may be able to help. However, if there was an error during the transaction on Steam and the purchase was not completed, you may need to contact Steam Support for further assistance.

Sorry to hear that you are running into this issue.