Upon launching the game immediately following the new update the game shows the EAC splash as usual but immediately upon hitting the title animation it closes? Tried repairing from ea and launching as admin from diff exe's. as a smaller content creator this kinda sucks not being able to play and create!
UPDATE: ATTEMPTED REPAIR AND REINSTALL BUT STILL NOTHING.
If anyone sees this please give me some pointers here this is a fairly brand new pc i built. only a few months old and everything is up to date. Drivers all checked and even rolled back the conservative oc's on the amd gpu and cpu as well as the ddr5 ram.
Community ManagerHey CirusOnRollerr,
Are you seeing any error messages at all? We're currently tracking this issue that appears to be occurring when launching through the EA app, so it may be worth checking to see if you have this file and are able to delete it as well.
Good afternoon, EA_Mako by chance are you able to leave instructions on how to delete said file? as I am also getting this error message. that would be supper helpful!
Confirmed that deleting the file fixes the problem.
Navigate to the Explorer and navigate all the way to the exact folder (C:\Program Files\EA Games\Apex\paks\Win64), now delete the file...it should be a DLL file with the name: ui(01).dll
Community ManagerIf you've installed Apex in the default location, it should be this directory listed by Vaerox_015. Otherwise, you should be able to just navigate to your install location if that's different, and look for the EA Games\Apex\paks\Win64 folder to locate the same file listed in the error message.
Delete the ui(01).rpak and ui(01).dll from this location: Apex Legends/paks/Win64/...
The Apex Legends folder is where you installed the game (Which can be accessed via the EA App or Steam)
EA App:
Steam:
From that point on you can navigate to the ./paks folder and then to the ./Win64 folder. Then delete the file in question.
