Forum Discussion

5 years ago

code:net over a week and no help

hi i am sure i am not the only one with this code:net issue on xbox one, but after trying to live chat 4 times and it not being fixed i need to try and find out going on. for over a week now my mai...

EA_Illium

EA Staff (Retired)

5 years ago

@daddieaddy Wanted to check is your daughter under the same network? Does she have any issues?

Also if you have not can you try some additional steps below, and if you run into an issue can you share a UOTrace (Requires PC)?

Basic and Advanced Connection Steps
- Port Forwarding
- Default to an IPV4 address
- Try a different server
- Set up a Static IP
- Remove then Readd Gamer Tag to console

daddieaddy

4 years ago

seeing as the bloodhound recolour has no left the shop, am i going to be given compensation for not being able to use my own account to purchase it as i already had the skin needed?

seems to me all of us who, through no fault of our own missed out, need something to convince us we should even bother at all with apex