Consistent Lag -Xbox One
My game lags a lot, but it's definitely a problem on the game's end. My roommate plays on his Xbox on the same internet just fine, and when I get on, it's lag for days. No other game I play lags near...
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EA_Aljo
Community Manager
Community ManagerDo you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO Trace and screenshot me the results? Instructions are here: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/.
@EA_Aljo No sorry I play Xbox we have 2 xboxes and like I said never had any problems til they added reconnect feature I remember someone on edit posting they had same issue albeit they were on WiFi, but same network on Xbox they lagged hard then switched bodies and
- EA_Aljo
I understand you play on Xbox, but that test needs to be run on a PC. As long as that PC is on the same network as your Xbox, the test gives us the same results. Regardless, without one, we'll have a harder time finding out what's causing this. Are you only having this problem when you try to play at the same time as someone else in your home?
- @EA_Aljo Yes I’m usually fine playing solo but when I part up with anyone in home that’s when it happens, again like I mentioned before we’ve played since season 2 for her and season 1 for me but never had this issue until season 5 and I believe around the reconnect feature time. I don’t have a pc though so I won’t be able to run that test sorry
- EA_Aljo
Just to be sure, your friend has an open NAT as well, right? If so, you both should set up static IPs on your consoles. That has been known to help with this as well.
- EA_Aljo
You should try contacting your ISP. They can probably help with this.
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