youre problem is the fx 6300. every single player with this cpu will have random crashes that happen at any moment, usually after a game if you are able to finish one. symptoms include: freezing for a few seconds, followed by being able to move your aim without being able to do anything with inventory such as dropping, picking up, etc. this happens for another few seconds before you are kicked backed to the very start menu with the error "unable to connect to ea servers please contact blah blah blah". so far, there is no way to get around this, it will inevitably happen to you no matter how many games you are able to play in a row.
The Sims Team@Ily_FPS Can you update that video driver please and let me know if you see an improvement?
Same problem!
New DXDIAG
Drivers update on 2019/02/01
@EA_Cade My msinfo
Searching the web I found many users with this problem, some say that changing from 6 cores to 4 cores the game stops closing. I'm doing that test and it seems to work, I'll continue with the tests
Something in the game crashes with some CPUs, this must be solved
The Sims Team@iSharKoSanty Interesting. Thanks for the feedback, I'll see that it gets to the right teams.
