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i just downloaded apex legends on my new laptop (acer nitro 5 specs are gtx 1050 4GB ,RAM 8GB , 1TB hdd , i5 8300H) i downloaded 2 days ago and it launches but never reaches the lobby and i get out of memory msg tried to uninstall origin and install it again still have the same problem and opened the task manger the used memory is about 40% and i think that this is normal and i don't know where is the problem and why is it not running normal
Freezing super bad like fps goes 3 and 15 second screen freeze. ryzen 3600x gtx1080. training mode works good but when i drop in the game i freeze
Same crash over and over
atleast once every few hours, have tried running game with no OC on Cpu and Gpu and it still happens.
heyo, does it freezes and you have to restart computer?
after last update that every hour hapend, i reinstal game and nothing. util last update apex never crash on my pc
- EA_Blueberry6 years ago
Community Manager
Hey, Legends.
I merged some of your posts together so we can work together to figure out what's causing this and respond with what's helping each other out.
Can you all include a DxDiag and mention what troubleshooting steps you've tried so far to fix it? Thanks for attaching the crash files too. 👍How to Pull a DxDiag
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
PC Troubleshooting
https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
Two days ago, i was playing Apex with one of my friends and unexpectedly I got a crash, the one from the photo, and now the game is crashing continuosly. I have updated all the possible drivers.I also reinstalled the windows because i had problems with that and still nothing, installing and reinstalling the game. I;m playing from a GTX 1660 Ti 6Gb , not overclocked,with the nominal frequencies with a Ryzen7 2700x with 32 gm ram 3200 mhz,the connection is via cable and I don t know what to do.I was never playing with a larger VRAM than mine. I never got the crash in loading screens, only during the match
I already contacted the EA support and they recomended me to erase the cache file of the Origin and restart the PC, the same result.
Please help me!!!
- CroL0co6 years agoRising Veteran
I had crashing problems before, to be precise with the cpu, my usually 100% overclock wasn't stable on Apex. After one of teh big patches, I think for teh start of season 2 they addressed the problem with the Intel cpu's and then the crashes stopped even with my old overclock.
Now after the "Run & Guns" patch the crashes started again. The first thing I tried was lowering my cpu overclock, but eventually the crashes started again. I also tried the last 3 Nvidia drivers, but that also didn't help. After I installed the Nvidia driver version 436.02 without Geforce Experience the crashes were less frequent, but they still happen.
- EA_Blueberry6 years ago
Community Manager
If you search "Windows Update" in your desktop search bar and update to the latest Windows 10 build does that fix this for you? We've seen some positive results from players once they update to the latest build.
Have you tried setting your clocking speed to default settings?
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- EA_Blueberry7 years ago
Community Manager