Crashing game won't load in
My game was running fine last week and now it won't start and I paid for someone to clean my ps4 thinking that was the problem but it wasn't and I'll tried everything to try and fix it
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1 Reply
EA_mplsnowCommunity Manager
Hey Albertoastito54,
Sorry to hear that the game's been crashing, and cleaning your console didn't help.
Are you seeing a specific error message? If so, we can provide some more tailored troubleshooting steps. Otherwise, please try the following general crashing steps to see if there are any improvements:
- Unplug any devices from the USB slot
- Make sure your console is up to date
- Power cycle your device, waiting at least one minute in between
- Reinstall Apex Legends
- Restore game licenses in Settings > Account Management > Restore Licenses
Let us know how it goes and what you're seeing, thanks!
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