Crashing on startup

Hi stubb5ey​,

Thank you for reaching out and detailing the troubleshooting steps you have already tried. I completely understand how frustrating it is when Apex Legends consistently crashes as soon as you hit "Continue" on startup, especially when it is your first time experiencing this issue.

To help us narrow down the cause of the crash, do you see any specific error codes, warning messages, or popup boxes (such as a DXGI, Engine Error, or EA Anti-Cheat error) right when the game closes? If there is an error message, sharing the exact text or a screenshot of it would be incredibly helpful.

In the meantime, since you have already verified game files and reset your graphic configs, I highly recommend trying these additional steps to help isolate the issue:

• Disable all active overlays: Software overlays (such as Discord, Steam Overlay, GeForce Experience, or MSI Afterburner) can conflict with the game's startup engine. Please temporarily disable these overlays in their respective settings before launching the game.
• Perform a clean boot of your PC: To ensure no background processes or security software (such as third-party anti-virus or system managers) are interfering with the game, perform a Windows clean boot and try running Apex. You can follow the official Microsoft guide on how to perform a clean boot here.
• Check and update your Graphics Drivers: Ensure your GPU drivers are completely up to date. If they are already updated, you can try performing a clean reinstallation of your drivers using Display Driver Uninstaller (DDU).
• Test with DirectX 12 or DirectX 11 launch arguments: Sometimes switching the DirectX launcher can bypass silent startup crashes. If you are on Steam or the EA App, try adding -anticheat_settings=prod/cozy or -dx12 to your game launch options to see if it changes the crash behavior.

Please let us know how these steps go, and if you spot any specific error codes during the crash, please share them here so we can investigate further!