cross progression apex issue

Question

When my Xbox and PC accounts merged in Apex Legends, I only received those old pack skins, and not all of my other skins. Did this happen to anyone else, and did you get the rest of your skins back? I will include a photo of the packs im talking about.

Apex Legends : l'Édition Pathfinder et sa skin légendaire badass ...

ea_illium · Answer

Hey&nbsp;@SethIsNotOnline&nbsp;

To confirm which platforms progress and skins are you missing? (Xbox or PC?)

Also to confirm was either account previously linked to a different EA account?

sethisnotonline · Answer

@EA_Illium&nbsp;I am missing my Xbox skins, all my PC skins stayed. I also have no knowledge of either account being connected to a different EA account. This is my only EA account.

ea_illium · Answer

Hi @SethIsNotOnline, Would it be possible to get the Xbox Gamertag your using and some of the skins you had?

sethisnotonline · Answer

EA_Illium&nbsp; hi uh is it to late to respond to this? i deeply apologize, i didnt see a response, the username is BobbyGoesOk, i remember having the Friendly Fire pathfinder skin, and the war machine pathfinder skin, also remember having the hellcat skin for wraith.