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am_soern's avatar
am_soern
Seasoned Newcomer
3 days ago
Solved

Cross-progression bug

so back when cross-progression became a thing i unlinked my psn account then re linked so i lost all of my in game progress and never got them back to this day, i used to play on psn back then but sw...
  • EA_Mako's avatar
    EA_Mako
    3 days ago

    Hey am_soern,

    Sorry to hear you've been trying to get this progress restored for so long.

    Unfortunately however, if you've re-linked the original accounts without the progress being restored as well, that would be lost.

    From our unlinking information:

    When you unlink a platform account from your EA Account, you can link it to another EA Account, but your in-game progress won’t transfer over.

    That means you’ll permanently lose access to:

    • games and game progress
    • DLC, expansions, and anything extra you have for your game
    • memberships and subscriptions
    • in-game purchases.

     

    If you unlink your platform account and link it back to your original EA Account, you may be able to get your stuff back if you still can access the account.

    Sadly that is not a guarantee however, so as you mentioned already re-linking accounts without seeing anything reappear, that would just mean the progress is lost. I'm afraid we are unable to manually restore any content that hasn't already shown back up when re-linking the accounts.

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