MATTMGH
2 months agoNewcomer
Crossplay NOT working
I am writing to report an issue I’ve been experiencing with crossplay functionality in Apex Legends. Despite enabling crossplay in my settings, I have been unable to connect or play with friends on different platforms. We’ve double-checked our settings and confirmed that all crossplay options are enabled on both sides, but we continue to face connectivity or matchmaking issues.
Here are some additional details that might help with troubleshooting:
My platform: PC
Friend's platform(s): PS5
Issue description: Unable to join party, friends not appearing online.
Approximate time/date of issue: From last week
We would appreciate any guidance or assistance you can provide to help resolve this issue.
Thank you in advance for your support.