Forum Discussion

MATTMGH's avatar
MATTMGH
Newcomer
2 months ago

Crossplay NOT working

I am writing to report an issue I’ve been experiencing with crossplay functionality in Apex Legends. Despite enabling crossplay in my settings, I have been unable to connect or play with friends on different platforms. We’ve double-checked our settings and confirmed that all crossplay options are enabled on both sides, but we continue to face connectivity or matchmaking issues.

Here are some additional details that might help with troubleshooting:

My platform:  PC

Friend's platform(s): PS5

Issue description: Unable to join party, friends not appearing online.

Approximate time/date of issue: From last week

We would appreciate any guidance or assistance you can provide to help resolve this issue.

Thank you in advance for your support.

1 Reply

  • Karkat67's avatar
    Karkat67
    Rising Newcomer
    2 months ago

    ^just adding to this^ I have the same issue but none of my friends from other consoles are showing up in my friends list and it says i have them as friends when i search them up. I also have searched my settings thoroughly multiple times and cannot find any cross play settings. ive restarted the game several time and even deleted and redownloaded the game and this did not resolve the issue. any help would be appreciated.