Forum Discussion

Newcomer

5 hours ago

Data Loss during PS4 to PC Cross-Progression (Account Reset to Level 1)

I am contacting you because I have lost all my progress and items while attempting to move my data from PS4 to PC via Cross-Progression. Account Details: EA ID: [Hqlulu PSN ID　HqIuIu PC SteamID h...

cross-progression

playstation

EA_QueenBee

Community Manager

5 hours ago

Hey Hqlulu,

You mentioned that you were working to merge your progress, and to do so, did you unlink your PlayStation from its original EA account and link it to its current one? Or what did you do shortly before you lost your progress exactly?