Product: Apex Legends
Platform: PC
Please specify your platform model.
- Home desktop
What is your gamertag/PSN ID/EA Account name?
ucfpaul
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay?
- No
Which Legend were you playing (if applicable)?
-Any legend in Season 6
Which Legends were your squad mates using (if applicable)?
Where did the issue occur?
-In the lobby and during every game
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu.
- Home screen and during every game randomly
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game.
- Just regularly playing the game and while waiting at the menu screen.
Did your squad mates also experience the issue?
- No, not everyone has been having as bad an issue as me.
How many matches had you played in a row before the issue occurred?
- Had no issues before the last update
When did this happen? (dd.mm.yy hh:mm)
- 10/6/20
How often does the bug occur?
- Every game and during the menu screen.
- Randomly and usually every 2-5 minutes or so.
How severe is your issue?
- The game has become nearly unplayable
What happens when the bug occurs?
- Everyone around me freezes and I'm able to move for a few seconds before I get kicked to a screen that says "Connection to server timed out (code:net). See EA.com/unable-to-connect for additional information"
What should be happening instead?
- Able to play the game
Steps: How can we find the bug ourselves?
- Just play the game
