EA account was reset back to level 1 randomly
Hello, I launched Apex Legends and was prompted to select a local save or a more recent cloud save. I chose one and all of my content and progress is gone. All badges, stats, legend unlocks have van...
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EA_Mako
Community Manager
Community ManagerHey weewoosquad,
Was this a fairly new account in general, or one you've been playing for a while?
Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. Selecting between a local save or cloud save would typically be more for any settings you've changed in-game, rather than your actual progress.
Instead, what we usually see happening in these cases is unlinking a platform from the EA account, which would cause the loss of progress and for the account to appear as though it's been reset to level 1. If that was the case here, re-linking your platform to its original EA account instead may be able to recover that progress.
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