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xKaaage's avatar
3 years ago

Easy Anti Cheat Internal Error Code C0000002

Hello, I've been getting an error for about 2-3 weeks or so from the easy anti cheat. Its "Easy Anti Cheat Internal Error C0000002". Basically what happens is, I'll load up the game, it'll be fine for about 10-15 minutes and the game will crash, go to a white screen with just the error code box on it. I've been completely unable to play the game since. I've only seen maybe one other post about it online and I haven't been able to play apex since. The one post had about 7 responses or so and said it was due to the Sentinel One Agent antivirus. I havent had any other issues with any other games that also run the EAC. Hopefully putting this here can further let the issue be known and provide some assistance. Thanks

5 Replies

  • I'm on the same boat.. from the info I gathered is that you have to disable/uninstall Sentinel One... One of the fixes I read was to reset your pc. Which will reset the computer registry to default, and delete Sentinel One from the system.

    I'm going to reset my pc tonight and hopefully that fixes the issue. I contacted Sentinel One and they were not willing to give me a removal too. 

  • You can fix this by adding a folder exclusion in your policy for C:\Program Files (x86)\Origin Games\Apex and set it to interoperability so that Sentinel lowers its monitoring mode on the folder.  There is risk doing this because malware can hide itself in that folder.  Setting a file hash exclusion will require constant policy changes because the file will change every time a new patch is released.

  • Update: On Monday I reset my PC to factory settings. I had no way of deleting Sentinel One from my registry. I had Sentinel One downloaded to my PC because of work.
    I reached out to Sentinel One support and they were not willing to give me the removal tool.

    After the reset, Sentinel One is no longer on the registry and Apex Legends has been running smoothly. No problems whatsoever. So I encourage those who have this error to either contact Sentinel One support first, contact your IT if it's a work computer to whitelist Easy Anti Cheat, or to reset your pc.