Engine error crash. Delay 10 min, Point deduction between 30 and 70, 4 times

Done!! had 2 more random crashes. Keep getting the delays.... Point loss is bad towards diamond, especially in diamond rank

Got it, thanks! 

Were you getting one of the DXGI_ERROR_DEVICE_HUNG errors, or was this something different altogether? 

/Kent

Nope, always Device, just have another one☹️. Must have lost 600 point by now, with crashes

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@shortyblood wrote:

Nope, always Device, just have another one☹️. Must have lost 600 point by now, with crashes

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I see. I know that dealing with the DXGI errors has been pretty rough. That's something that the Apex Legends team has been working to get fixed alongside the folks at NVIDIA. It might end up requiring a new driver or an update to the game. Hopefully it's something that can be sorted out soon. 

For more info on this check out the Season 4 update notes: 

https://answers.ea.com/t5/News-Game-Updates/Season-4-Assimilation-Patch-Notes/m-p/8710020#M64

Thanks for bearing with us while this is under investigation. 

/Kent

Yeah, I figured, and already knew it was game side. And needed a fix from Apex legends. I will have patience.

But is there no way to cancel the delay and point loss, for these crashes...?

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@shortyblood wrote:

Yeah, I figured, and already knew it was game side. And needed a fix from Apex legends. I will have patience.

But is there no way to cancel the delay and point loss, for these crashes...?

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I'm afraid not. We don't have a way to remove the lock or adjust RP. 

/Kent

Psst @shortyblood 

I have an update for you.
NVIDIA just released its 422.50 drivers, these should fix the engine error you are getting randomly.
Make sure to download them using Geforce experience or download them manually here.

Good luck on your ranked grind, hope you reach the rank you wanted even with this little inconvenience. 😳