Error: 327682:11 - Apex Legends

I have the exact same problem...

If anyone can help that would be appreciated 🙂

I'm sorry you're having the same issue (it's very annoying), but a little happier knowing I'm not the only one... maybe they'll pay attention to it!

Hi @Fisher_Tath. 

It sounds like there may be something preventing the update from installing correctly. When you have the chance can you try starting up your PC in a Clean Boot to see if that helps at all? 

For more details on how to set up a Clean Boot check out the EA Help website. Let me know if that helps at all. Thanks!

/Kent

Hi @EA_Kent 

I did my normal reinstall, which worked until the latest update and I'm back to the same error - I ran Windows in safe mode and game file verification seemed to work, but then I got a VC++ package "not installed successfully" error. I've followed the EA advice (https://help.ea.com/en-ca/help/origin/origin/your-vc-runtime-package-has-not-installed-correctly-error-troubleshooting/) but so far that hasn't worked.

Thanks for any advice you can give me!

Hey @Fisher_Tath. 

Thanks for following up!

When you have a chance could you grab a DxDiag and share it with us here? For more information on how to pull one up over at the EA Help website. 

Once you have the file please attach it to this thread. Thanks!

/Kent

Hi @EA_Kent 

Thanks for the quick response. I've attached the DxDiag.

Just something to note: when I tried running the redistributables myself (as per another EA Answers page), I got an error saying it couldn't be installed as there was already one installed. I wondered if that was the problem Origin was facing, so I manually deleted the most recent redistributable, booted into safe mode and tried again, but got the same problem.

Cheers!

@Fisher_Tath 

Excellent, thank you for following up and letting me know! It's good to hear you were able to figure out what was causing the issue. 🙌

/Kent