Error code102122

When I launch Apex Legends on Xbox, I’ve been unable to log in for the past four days due to error code 102122.

I’ve tried all the troubleshooting steps available to users—such as restarting the console, resetting the Xbox, changing the DNS, and switching to a different internet connection (tethering)—but the issue persists. While I can successfully create a new Microsoft account, attempting to create a new EA account or re-link my existing one results in an error stating, “We’re experiencing technical issues.”

It is highly likely that the linking data for my account has become inconsistent and is causing a freeze within EA’s internal systems. Therefore, I request that you verify the linking status of my EA account and reset the data links and associations on both servers. I believe this situation is occurring because a deactivated account is linked to my Xbox.

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