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umglub's avatar
umglub
Newcomer
1 day ago

Everything reset

I havent played apex in a few months and decided to download it again, as soon as i launched the game. My level was reset, no heirlooms, no skins, no stats, no history that i ever played on this account. 

missing content
progress issue

1 Reply

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hello umglub​,

    that sounds like you're logged into the wrong account. Please try and find the right account and make sure the platform accounts ( if you're playing on console or not directly through the EA app on PC) are still linked correctly.

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