Community ManagerHey TeggyTekk,
Just to clarify, progress is not merged from one platform to another (PlayStation <-> PC), but is actually stored at the EA account level. This was true before Cross Progression as well. With the introduction of Cross Progression, any platforms linked to that same EA account would be able to access the progress there.
The EA account you're currently posting with had never launched Apex Legends on PlayStation until very recently, so since you've been playing since 2020 there must be another EA account out there with that progress. It looks like the PSN account currently linked was attached at some point last year, actually about the same time as this EA account first launched Apex Legends on PC.
This is why you're only seeing the level 1 account even when logging in on PlayStation - this particular EA account just doesn't have any progress. If there's another email or account you may have used in the past, I'd definitely try logging in there on PC to see if that's where your content's currently located. You'll need to re-link your PSN account to whichever EA account was used originally to try restoring access to that progress.
We are not able to make any changes to your account status or progress via the forums, but if something was linked or unlinked incorrectly it may be worth contacting support to see if the original platform can be re-linked.
Community Manager
