Forum Discussion

Newcomer

1 day ago

Solved

False banned

Hello i recently got false banned and i think its completely unfair i got banned for “gameplay enhancement” but i have never once cheated I have so many legendarys and about 10 heirlooms and the fact...

anticheat

EA_mplsnow
22 hours ago
Hey tongueprofessor,

If you feel that an action was placed on your account incorrectly, please continue to appeal so our Terms of Service team can take another look. While the responses may seem similar, your case is reviewed by a team of humans, not AI. If you'd like, feel free to include any evidence that supports your innocence when you resume the appeal(s).

Unfortunately, we're unable to make any changes or discuss details of your account here on the forums, but please keep an eye on your case history page and the ToS team will reach back out once that review is complete. You're definitely on the right track! Please avoid resuming the appeal(s) until you receive a response to prevent any additional delays.

We appreciate your patience while they're taking a look!

EA_mplsnow

Community Manager

22 hours ago

Hey tongueprofessor,

If you feel that an action was placed on your account incorrectly, please continue to appeal so our Terms of Service team can take another look. While the responses may seem similar, your case is reviewed by a team of humans, not AI. If you'd like, feel free to include any evidence that supports your innocence when you resume the appeal(s).

Unfortunately, we're unable to make any changes or discuss details of your account here on the forums, but please keep an eye on your case history page and the ToS team will reach back out once that review is complete. You're definitely on the right track! Please avoid resuming the appeal(s) until you receive a response to prevent any additional delays.

We appreciate your patience while they're taking a look!