False banned

First, I’ve been banned for over a month and I’ve been trying to appeal and they keep denying saying sorry but we still still will be saying and that’s not true because if you took the log you can obviously I’m not cheating. I play on console in PC and I mainly play controller. I play keyboard sometimes but I mainly play controller and I asked for a human review and they denied me and I stopped letting me appeal after that I even talked to a customer support person and they said the same he’s acting. They should at least give you a human review in the automated one they give you within an hour or a few hours or a day is not reliable. I want to see if I can speak to someone on the TOS team or try and figure out another way because appealing does not work for me anymore and this is insane. I’m wrongly accused.