Falsely banned for cheating

heres the funny thing whenever somebody claims to be falsely banned for something they always go to the forums over what really needs to be done cuz they know they got busted red handed and they try to get the players behind them happens all the time anybody who really has been falsely banned never goes to the forums they go right to the support ticket with their proof

Hey @shinbryann95,

Our Terms of Service team can absolutely take another look at this action for you. 

If you haven't already, please create an appeal with the steps here and they'll take another look at our records that led to this action being taken. After completing that investigation they'll reach back out to you via email.

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/  

I've submitted a ticket or appeal to EA already before I even made this post. I made this post to ask about others who've been in this similar situation too because I've actually never cheated. I wanted to know if others have actually gotten their bans appealed and if EA requires a lot of documents in order to support your claim. I assure you I'm not cheating when I'm a hardstuck gold player averaging less than a kill a game.

I've already created an appeal, but I have not gotten a response in a few days now. How long does the process usually take?

@EA_Mako Thank you for the quick response, I appreciate it

I was falsely banned just like you.. I put in a ticket and the response was you have been found to be cheating and there is basically nothing you can do.. So fine I stop playing apex all together.  Then a couple of months go by and I get an email stating that my ban was lifted.. I was like.. "So what, I don't even play the stupid game anyways.. lol" But just recently I decided to play again. I played like 4 hours and then like 1 hour the following day.. And then BAM! I get account banned again.. lol.. So I put in another ticket to have it investigated but I know it will just be another copy pasted reply until they can actually get to a real investigation.. So in the mean time there is absolutely nothing I can do.. Oh well. .back to my other games.. two thumbs down for EA.. two thumbs down for EAC.. two thumbs down for APEX..