Forum Discussion
7 Replies
- EA_Illium3 years ago
EA Staff (Retired)
Hi @Mokah Can you try the following to see if you notice any improvements?
Clear Cache:
- Open System Settings on the HOME Menu
2. Then select System ⇒ Formatting Options ⇒ Clear Cache.
3. Select the user you'd like to clear the cache for, then follow the on-screen instructions.
Data Corruption:
- Open the System Settings from the Home menu
- Go to Manage Software and select Apex Legends
- Choose Check for Corrupt Data
- Choose Redownload if it finds any corrupt data
- Open System Settings on the HOME Menu
I have done that and the problems are still happening
- EA_Illium3 years ago
EA Staff (Retired)
@Mokah Are you playing handled or in docked mode? - @EA_Illium Docked
- EA_Illium3 years ago
EA Staff (Retired)
Hi @Mokah Can you try changing DNS settings: https://en-americas-support.nintendo.com/app/answers/detail/a_id/22411/~/how-to-manually-enter-dns-settings and see how often this happens?
- @EA_Illium It seems to be running better but it not perfect especially at the start of matches
- EA_Illium3 years ago
EA Staff (Retired)
@Mokah Thanks for the update, we may be running into performance issues at this point I can share with the team to be aware of.
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- EA_Blueberry7 years ago
Community Manager