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D44ker's avatar
D44ker
Newcomer
2 months ago

freezing in the loading screen

hi i am playing apex since last 2 or 3 years for past 2 year i was playing on internet cafe so the last month i got a pc. i was playing apex with zero issues but with the last uptade its get freezing.

i play like a 1 or 2 match no problem at all but soonly it getting freeze in the loading screen. 

but this problem has started to tire me out because I can't even play a proper match with my friends and since I just bought the computer, I honestly have the enthusiasm to play apex, but now it is slowly disappearing. please help me with this issue.

freezing

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey D44ker​,

    Are you seeing any error messages pop up when this happens? Is this returning you to the lobby, or closing the game and taking you back to the desktop entirely?

    If you're able to grab a DxDiag we can also take a look to see if anything in particular stands out that may be causing this. 

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