Since S13, I've been getting constant random crashes with the following error message. I've never had any of these crashes in S12:0x554a0006 dxgi_error_device_hung the application's device failed due to badly formed commands sent by the application. This is a design-time issue that should be investigated and fixedI tried updating my Driver to the latest version (512.77 - released on 5.12.22) to see if it'll help; however, the crashes are still happening. I just got an entirely different error message after my Driver update:CreateTexture2d failed for GRT_Task_DoCreate on '(no debug name)' with HRESULT 0x887a0005 width: 512 height: 512 mips: 10 imgFormat: 0x00000053OS: Windows 11 Home 64-bit Build 22000Processor: Intel Core i5-9400F @ 2.90GHzGPU: NVIDIA GeForce GTX 1660 TiRAM: Corsair Vengeance RGB Pro 16GB 3200 MHz DDR4Storage: SanDisk Ultra 1TB PCIe NVMe SSDThe crashes happen randomly so there's no pattern. Sometimes I can play for a few hours without issue, sometimes it happens every 15 minutes. It happens when I'm engaged in fights or if I'm not engaged in fights. When it crashes, I'm usually able to reconnect to the game, unless someone kills me and my team mates die/disconnect.I've noticed other players in game crashing and asked if they're having the same issue, which they responded yes.

Two years on PC, never a single issue. S13 update has destroyed my ability to play the game."Engine Error" crashes, texture processing and models not loading..awful. any fixes?

@EA_David Can you please have someone look into this?The game right now is virtually unplayable for a lot of us! Either you give us back our BP $$ and continue to ignore this issue or try to fix it.

tried older drivers, tried the nvidia fix........TIRED OF THIS CRAP EVERY OTHER MATCH

My name is Manuel and I work for NVIDIA. This looks like an app bug with the Season 13 update but I would like to ask our team to look into this just in case. I made a post in the thread below to collect more details for our software team to review. https://answers.ea.com/t5/Technical-Issues/Crash-to-Desktop-Season-13-Windows-11-sometimes-error-000001A/m-p/11495466/highlight/true#M150556Thank you.Regards,ManuelNVIDIA Forums Rep

I've been having the same issues as you, but with a slightly different Engine Error code. I've tried updating drivers, verifying integrity of the Apex Legends files, making a registry edit, and none of these have fixed the issue, This issue started for me with this season as well.

Frequent Crashes on PC since S13 launch

26 Replies

brickmortar
4 years ago
0x554a0006 dxgi_error_device_hung the application's device failed due to badly formed commands sent by the application. This is a design-time issue that should be investigated and fixed
Had this once, only time its crashed this season only played a few hours 512.15 drivers
Hexnests
4 years ago

I've been having the same issues as you, but with a slightly different Engine Error code. I've tried updating drivers, verifying integrity of the Apex Legends files, making a registry edit, and none of these have fixed the issue, This issue started for me with this season as well.
SpinDrill_PC
4 years ago
Same issue. My game has never crashed before season 13 launched, now it's every 2nd game
Genlore
4 years ago
Two years on PC, never a single issue.
S13 update has destroyed my ability to play the game.
"Engine Error" crashes, texture processing and models not loading..awful. any fixes?
R4TH0S
4 years ago
I have exactly the same problem. Before the update I got the error message dxgi_error and now after the driver update I have the message CreateTexture2d failed.
Got a AMD 5800X, a RTX 3080 and some Corsair RAm clocked @ 3600MHz.
Awhoo_Thunder
4 years ago
@Hexnests
Ive just got this one too. With code snake and bando penalty...
The ammount of AFK/DC players in S13 is noticeably higher.
korewapurepure
4 years ago
I never had this error pop up, but since the newest patch it seems to happen every game.

I just get freezed and crashed out of the game randomly.

I am not overclocking anything and I run the game in a perfect retail way. No launch commands on steam or any modifications.

Here are my specs if you wonder :

Intel Core i9-12900KF (3.2 GHz) ASUS ROG STRIX Z690-E GAMING WIFI DDR5 Corsair Dominator Platinum RGB - 32 Go (2 x 16 Go) 5200 MHz - CAS 38 MSI MAG CORELIQUID C280 - 280 mm Corsair TM30 - 3 g [AORUS GeForce RTX 3080 MASTER Rev 2.0 (LHR)] Samsung S 980 PRO 500 Go Corsair 5000D Airflow - Corsair RM1000x - 1000W
5ilverwolf
4 years ago
This is ridiculous. No one from EA or Respawn has even responded to this issue yet, even though so many people are having the same problem.
Scoot3h
4 years ago
saaaaaaaaaaaaaaaaaaaaaaaame
5ilverwolf
4 years ago
@EA_David
Can you please have someone look into this?
The game right now is virtually unplayable for a lot of us! Either you give us back our BP $$ and continue to ignore this issue or try to fix it.