Forum Discussion

Vyykis654's avatar
7 years ago

Game closes to desktop when trying to change key bindings

Whenever I am in the settings and try to left click on a key bind to change it, the game closes without any error or crash messages. Can anyone help resolve this problem?

8 Replies

  • Hey @Vyykis654, do get any other crashes or error message while playing the game? 

    Make sure that all drivers for windows and your gpu drivers are up to date. 
     
    You can also try to do a clean boot to see if there any programs messing with Apex and turn off any overlay programs for example Discord or Nvidia experience.
     
    Try running a CCleaner to remove old temp files and cache.
     
    Let me know if this works or not for you. 🙂
     
    /Atic
  • Thank you for your reply @EA_Atic ,

    My game also seems to crash randomly during a match with this error message:

    "Engine Error 

    0x887A0006 – DXGI_ERROR_DEVICE_HUNG The application’s device failed due to badly formed commands sent by the application. This is an design-time issue that should be investigated and fixed."

    I tried clean booting and turning off Discord as you suggested but nothing worked.

  • i have the same problem please help i wanna learn to bunnyhop but cant cuz of this

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago

    @Vyykis654 That error message most of the time relate to the GPU drivers that you have. I recommend that you try to complete reinstall of the drivers and try again.

    /Atic

  • I did everything listed in the steps 

    I even uninstalled and reinstalled and the application still closes when I try to change my keybinds 

  • Hi, honestly i had the same problem till now and i was searching for then i realized i can do this,

    First u gotta use the highest res u got(prolly 1920x1080)

    Make sure to ue it and also make sure there is no launch option for ur game launching, and also turn off read only from saved games file for videoconfig file, then when u launch just go in ur video setting and use 1080 res  then u can change keybinds, after that u can normally use all the things u had.

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,491 PostsLatest Activity: 20 minutes ago