Forum Discussion

DjHeroCreep's avatar
DjHeroCreep
6 years ago

Game freeze/Not responding

So almost after every other game, my game freezes either on "Starting game or while on the legend selection right before the match. I've had 100% cpu usage issues too (but guess thats a different pro...
DjHeroCreep's avatar
DjHeroCreep
6 years ago

@EA_Blueberry
Hi, i'm sorry i couldn't respond, was busy with work.
Heres my DxDiag
https://pastebin.com/0c2ZaL4Q

I've tried pretty much everything including reinstalling, repairing, moving my game to SSD, changing my ram, reinstalling win10, reinstalling gpu drivers using DDU. setting affinity/priorities.

I play with discord in the background. i do not use Afterburner. I do not overclock my processor/ gpu.
Discord overlay is OFF.
Ingame video settings are turned down to low.

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

@DjHeroCreep 

Thanks for the DxDiag, I don't see any concerning standing out.

Do you have Origin In-Game disabled under your Origin client's Application Settings? Try disabling that, clean boot your PC, and then launch Origin as administrator by right-clicking on the desktop shortcut.

Let's leave Discord disabled and see if the game launches without a freeze. Under your in-game settings, turning down the Texture Streaming Budget can help with performance too.

If the game runs smoothly, it's possible a program running in the background could be conflicting with the game. 

How to Clean Boot your PC

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

  • DjHeroCreep's avatar
    DjHeroCreep
    6 years ago
    @EA_Blueberry hi, ive already tried all of this before and it hasnt worked out for me, like i said, i pretty much did 99% of whatever available tuts are out there on the forum
    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      6 years ago

      @DjHeroCreep 

      Have you tried reapplying thermal paste to your processor? 

      • DjHeroCreep's avatar
        DjHeroCreep
        6 years ago
        @EA_Blueberry Since i cleaned my pc a month ago, yes ive reapplied thermal compound to my processor.
        from what i know, the more cpu intensive games like csgo never gave me these issues, never had a crash playing that game for over 6-7yrs with 10k hours on it. Except maybe a few random crashes.

        this game on the other hand, it crashes way too much for me. Im not considering to change my hardware anymore to fix this issue :x

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