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Gamingaccount991's avatar
1 day ago

Game is crashing on launch

for the last few hours I haven't been able to launch the game, I get through the intro vid then it closes.

I have done the following

I play on steam.

  • reinstalling EAC
  • Reinstalling the game
  • restarting my PC
  •  clearing dx caches
  • clearing and reinstalling graphics drivers with DDU
  • deleting all config files
  • Turned off all overlays
  • launched the game as admin and turned off Fullscreen optimization

2 Replies

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    Hi there,

    Sorry to hear you’re running into launch crashes.

    It sounds like you’ve already gone through a lot of the common troubleshooting steps, including reinstalling the game, reinstalling anti-cheat, clearing caches, using DDU for the GPU driver, disabling overlays, and testing admin launch options.

    Since the game closes right after the intro video, could you let us know whether you’re seeing any error code or crash message when it happens (I couldn’t see any error code in the video, so just wanted to confirm with you again here)? If possible, please also share a DxDiag Report, as that may help narrow things down further.

    Thanks for taking the time to list everything you’ve already tested.

  • I am having the same issue i have a 9950x3d and ive also tried everything ive also got error messages sometimes

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