Game keeps freezing, crashing, then giving a penalty.

As the title suggests, every time I load into a game (before the character select screen) the game freezes, crashes, and when I restart it, I get stuck with an increasing abandon penalty, despite it being no fault of my own. Genuinely irritating. Playing on Nintendo Switch OLED, and I'm now up to a ten minute penalty despite trying to play a game. Your penalty system needs fixed to be able to tell the difference between a purposeful disconnect and a freeze/crash.

Edit: no, it is not my internet either, as I have a pretty hi-spec service.