hello ,,
i installed the game apex legends today a few mins after i installed origin ,, but when i tried to lunch it it gives me this error error code 15
i tried to ccleaner , and lunch it as administrator , also checked for repair it , and checked for windows update , check for the firewall and nothing at all
[Admin - cleaned up formatting]
Community ManagerHi @MAJOR_JAX.
In a lot of cases error 15 comes up because security software is blocking the game. Have you checked to see if there is an exception for Apex Legends or Origin in your antivirus? Adding an exception may help stop the error from coming up.
/Kent
Easy Anti Cheat error code 29 and 15
Hi Everyone,
I recently reinstalled Apex because I was experiencing low FPS (another bug that I will have to work on later). I uninstalled Apex and Origin, rebooted PC and then reinstalled both applications. When I opened up apex (as admin) I get either error code 29 and error code 15 in the EAC banner. It won't even launch the game. I have tried reinstalling and I still get the same errors. I have checked my anti virus and firewall and made exemptions and it made no difference.
Has anyone else been experiencing this or found a fix? It's really frustrating how many bugs this game has.
error details:
GameID: 154 (64bit)
Windows Version: 10.0 (Build 19041)
Error Code: 29
Process Exit Code: 103h
UUID: bdaae61c-e288-ad6a-f5c7-7b1ef3c894d8
Process list:
(This part was full of exe files)
I no longer get error 15, now I only get 29. Could I please have some guidance on this issue ?
Community ManagerThanks, I appreciate those details.
When you have a chance could you try starting up your PC in a Clean Boot to see if that helps at all? If there's something else running on the PC that could be causing this error that may help to get around it.
For more info on how to set one up check out the EA Help website. Let me know how that goes when you have a chance.
Thanks!
/Kent
@EA_KentI did this last night while talking to support and it still gave me error 29. I also tried clearing origin cache, flushing DNS. It's not my network because it launches fine on another machine with same anti virus. It's something to do with the fact that I uninstalled and reinstalled I just don't know how to get it working
Community ManagerThanks for following up!
When you reinstalled did you install the game on a different storage drive than the one you were using previously?
/Kent
Community ManagerThanks for following up and letting me know.
I know that reinstalling Windows entirely can be quite an ordeal, but I'm glad to hear you were able to get it working afterward. 👍
/Kent
Dang, I really dont want to go through the trouble of reinstalling windows. All my games with Easy Anti Cheat throws exact same error. Other games that doesnt use EAC works fine. Did chkdisk and sfc scan as well...
Community Manager
