Forum Discussion

New Novice

3 days ago

hacked ea account

i have tried using the ticket system several times because i can still log in via xbox link but all other info is changed and it has been flagged by account takeover it is worth a lot and i spent a l...

anticheat

xbox

rook2632

New Novice

3 days ago

just made another ticket and it went through this time so ill see of i can get back into my account thanks for the help brother

EA_mplsnow

Community Manager

2 days ago

No problem rook2632,

Glad to hear that the ticket was created properly! Just to confirm, were you able to connect with live support through the 'Chat with us' option? That would be the most direct method.

rook2632
New Novice
2 days ago
i have been able to make the ticket but no one has anwsered me so far this is what happens everytime the ticket actually goes through no one anwsers and then it gets closed
- EA_mplsnow
  Community Manager
  2 days ago
  Hey rook2632,
  
  Can you please confirm whether you've followed the steps below:
  
  Click on this web form link
  
  Select 'Compromised EA Account' as the issue and populate the rest of the forum
  
  Wait to be redirected, then under Contact an advisor, select 'Chat with us'
  
  Let us know what you're seeing, thanks!