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xanderisgarb's avatar
xanderisgarb
Seasoned Newcomer
24 days ago
Solved

Have I lost all my progress and skins?

If I unlinked my Xbox account that I played on from the ea account it’s linked to, will I get all my progress back that I’ve lost if I were to relink them to how it was before. And is there a way to ...
cross-progression
missing content
pc
xbox
  • EA_QueenBee's avatar
    EA_QueenBee
    24 days ago

    Hey xanderisgarb​,

    While there is a good chance you'll get your progress back if you relink, it's unfortunately not guaranteed. It's mentioned in the disclaimer before you unlink that you'll lose any progress if you unlink your platform from your EA account. As for the wait time, you could try reaching out to our live support team to see if they can make an exception for you.

EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
24 days ago

Hey xanderisgarb​,

While there is a good chance you'll get your progress back if you relink, it's unfortunately not guaranteed. It's mentioned in the disclaimer before you unlink that you'll lose any progress if you unlink your platform from your EA account. As for the wait time, you could try reaching out to our live support team to see if they can make an exception for you.

xanderisgarb's avatar
xanderisgarb
Seasoned Newcomer
23 days ago

Yeah I just want to add on to my story from before. So I was trying to get cross progression from Xbox to steam and when I logged into my Xbox account on ea it said my brothers email and I never realized it was linked to that email so I thought I linked my Xbox to that account by accident but I messed up and now I realize everything and what the problem was but I just don’t know if this will change the situation.

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