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queenredrose17's avatar
queenredrose17
Rising Novice
2 days ago
Solved

How can I enable DX12?

Im currently playing with DX11 cause when I launch the game it says:

DirectX Feature Level 12_0 is not supported by your graphics card (...)

but when I open dxdiag it says DirectX version: DirectX 12

so I dont know whats the problem.

My Integrated Graphics are in the Auto option in the UEFI

please help

  • Heya,

    In your case, it's currently trying to boot up into DirectX 12, but your GPU does not support it.
    Or well, it does support DirectX 12, but not DirectX 12 Feature Level 12_0 which is required to play the game.

    You can still play the game if you switch to launch with DirectX 11, though keep in mind that support for DirectX 11 will be dropped soon. (Likely this month)

    This means that you would need to upgrade your GPU to one that supports DirectX 12 with Feature level 12_0.

    You can find more information about new specs and how to launch the game in DirectX 11 in this thread: Heads up! DX11 Support will be dropped soon | EA Forums - 11928628 

1 Reply

  • Heya,

    In your case, it's currently trying to boot up into DirectX 12, but your GPU does not support it.
    Or well, it does support DirectX 12, but not DirectX 12 Feature Level 12_0 which is required to play the game.

    You can still play the game if you switch to launch with DirectX 11, though keep in mind that support for DirectX 11 will be dropped soon. (Likely this month)

    This means that you would need to upgrade your GPU to one that supports DirectX 12 with Feature level 12_0.

    You can find more information about new specs and how to launch the game in DirectX 11 in this thread: Heads up! DX11 Support will be dropped soon | EA Forums - 11928628 

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