Forum Discussion

Community Manager

1 month ago

How to get help with Apex Legends account bans and suspensions

Hey Legends, Is a locked, suspended, or banned EA Account keeping you from accessing Apex Legends? If your thread has been merged here, the information below covers the next steps, including how to...

Hero+

5 days ago

suprimtpm wrote:
I’m hoping to get clarification on what steps I need to take to have any hardware or IP ban lifted from my system

suprimtpm If there's a hardware ban, that tends to be permanent, (and unappealable).

suprimtpm

Seasoned Newcomer

4 days ago

Yeah I get that but why did I get the hardware ban because someone else accessed my account, not because I used any third‑party software or hardware myself. That’s why I’m confused about why my hardware and IP address were affected.