Community Manager
Hello EA Community Team,
I am writing this post because it has been six days since November 3, 2026, and I still haven't received any updates regarding my permanent Apex Legends ban appeal.
I genuinely believe my account was banned by mistake for alleged "Gameplay Enhancement." I have never used cheats, hacks, macros, scripts, or unauthorized gameplay enhancements.
I have already explained the software and hardware I use in my previous appeal, and I have requested a manual review of my account.
Honestly, I really miss playing Apex Legends. With the new season underway, I am extremely disappointed that I cannot enjoy the new content or play with my friends because of this situation.
I understand that EA handles many appeals, but I sincerely hope someone from the EA team can help check my case or provide an update.
I am not asking for special treatment. I am only asking for a fair investigation and another opportunity to prove that I have not intentionally violated the rules.
Please, if any EA representative or community manager sees this post, I would greatly appreciate your assistance in bringing my case to the appropriate team.
Thank you for taking the time to read my post. I genuinely hope I can return to Apex Legends soon.
I'm also having the same problem. I need help to.
I already tried all the ways to fix this problem but I keep getting an AI bot. That replies the same thing every time.
I'm stuck in this situation for over 3 weeks.
Please help
A friend and I both faced a ban for the same reason: "gameplay enhancement." We have no idea why this happened, so it strongly suggests that Apex’s new anti-cheat system is banning innocent players. We’re going to keep appealing to see what happens—it’s the only option we have left.
Does your case say "waiting for studio"
nah.. it just say “new” and keep updating new date and time but no response..
mine has been like a month and still says new.
