I am unable to provide key information to the TOS team
Can someone help me communicate to the tos team? I'm so stupid. I ran out of my EMAIL appeal. Because of my bad memory, every time I send a part of the message. When I came to the forum, I realized that I should put all the information in one email. Now They will just repeat "Hello,
We received your latest message regarding the action taken on your account. We have performed all investigations possible on this issue and will not reverse the decision.
Please do not expect further responses on this matter."
I don't even know if they read the important information I want to submit to them.
This is a ban for malicious behavior that was incorrectly assessed for severity.
I've only done this stupid thing twice when the team was full of old friends. They could even come out and testify.
The first game. We were tired. I tried to send N-Word, only to be told that I would be banned from sending messages for 30 minutes. So I decided to get a 30 minute ban on messaging, log off and sleep with my friends, which I did get and log off.
The second game. I also want to get a 30-minute ban on sending messages. After sending it twice, I thought that I need to continue to communicate with the team, otherwise I can’t play normally. So I didn’t send the third time.
This is the whole process of my being stupid. I didn't insult anyone or vent my malice. Only fools are being stupid.
I think the OTS team just investigated the keywords that their system checked at that time and then finalized the case immediately, and didn’t see the message I provided. Because I only sent part of it at a time, I sent multiple cases to them, which I deeply feel Sorry to bother them.
What I would like to ask is for them to allow me to provide them with the details and then reassess and make a decision.
But now their emails have responded to me like a robot, I don't know if they actually saw the emails sent to them later.
My situation is as unfair as my account being banned for posting keywords in the training range/shooting range/shooting range, no one can see, no one can hear, it's like I'm scolding myself, and I will be banned.
Please help me good people who can talk to OTS team. Such punishment is really not right for me.
I am African Chinese. I swear I didn't insult anyone. If there is, it can only be myself. I don't deserve the same punishment and cold treatment as cheaters and racists.
I'm sorry for my wrong speech, but please do reply me and help me. Such a judgment is very disapproving to me. My friends also say it is ridiculous.😢😢😢