Forum Discussion

4 years ago

Solved

i got package loss again but please just let me leave the game

i have package loss every 3-5 games always at the evening at around 6-9 but sometimes it is gone completely... but thats not my problem.(also it doesn't happen on my smurf acc at all)

my problem is that if i want to leave the game while i have package loss i basicly have to wait until the server runs out! only alt +f4 seems to help but its kinda time consuming both ways

i don't know if you can fix this but please just let me leave somehow

thx in advance

EA_Aljo
4 years ago
@Mortal-san

Try using alternate DNS settings with the instructions here. Let me know if that helps or not. Thanks!

5 Replies

EA_Aljo
Community Manager
4 years ago
Hi there, @Mortal-san.

I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not. Thanks!
Mortal-san
4 years ago
thx for the reply but it didn't help i guess its a server issue because it mostly happens on frankfurt 1 and frankfurt 2 seems to be fine most of the time ,also it only happens from around 7-10pm… but it has been like that for like ever… but my issue is that i just want to be able to leave the game ,having to restart the game every 4 rounds is really agonizing.
EA_Aljo
Community Manager
4 years ago
@Mortal-san

Are you playing on a wired or wireless connection?
Mortal-san
4 years ago
wired
EA_Aljo
Community Manager
4 years ago
@Mortal-san

Try using alternate DNS settings with the instructions here. Let me know if that helps or not. Thanks!