Forum Discussion

Seasoned Newcomer

10 months ago

I spent 99 euros on apex coins and didnt get them

Like the title says I bought apex coins for 99 euros on October 11th 7:49 swedish time and havent gotten them yet. I talked with ea support and they told me to wait until 24 hours have gone by so I d...

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CarolineWBG

Seasoned Newcomer

10 months ago

I still havent gotten help with this issue and I really need help

EA_Mako

Community Manager

10 months ago

Hey CarolineWBG,

Sorry to hear you're still waiting on those coins to show up. I understand you've spoken with support a couple times about this already, but if you're still not seeing those coins it would be best to reach out again. We are not able to review or verify any purchases via the forums, or make changes to your account here I'm afraid.

It does sound like you've done everything on your end, but I would check this info just to be safe. If you're still running into this afterwards, please reach back out to support to have them take another look.