Forum Discussion
Asmodeus566
25 days agoHero+
From what you mention it looks like your account was hacked. You would first have to recover and re-secure your account and associated e-mail account. before you submit a ban appeal.
Please read this blog Players/Parents, video game control is in your hands. Account Security 101: | EA Forums - 12556453 The info and links you need can be found there.
Best of luck.
Y1nhuashuxi0
23 days agoNew Rookie
First, thank you, you are the first person who has given a positive response to my case.Second, yes, I have already changed my password, but I’m still receiving what seem to be automated replies.I will continue to appeal until the EA team gives me a satisfactory answer.