Forum Discussion
2 Replies
- 1ox1c_yt24 days agoNewcomer
Hi,
I am also having this issue. I tried everything you suggested, including verifying the game files, repairing the Easy Anti-Cheat service, checking and repairing Windows system files, and performing a clean boot. Unfortunately, none of these steps fixed the problem.
I'm still getting the same error message every time I try to launch the game. Is there anything else I can try, or are there any logs or files I can provide to help figure out what's causing this?
Thanks.
- EA_Mako26 days ago
Community Manager
Hey xdirtydragonx,
Verifying your game files is a good first step, but there are a few other things that may help out if you're still seeing this error.
If the Easy Anti-Cheat installation has become corrupted, it can trigger game integrity errors even when the game files verify successfully, so we'd also want to try repairing the Easy Anti-Cheat Windows service. You can follow the steps for this in the EAC Windows Service article here.
After that if you're still having the same issue, I'd also check for corrupted Windows system files. This involves a few additional steps, but you can find a guide on Microsoft's official site here to give that a try.
Finally, it may be worth a clean boot to rule out software conflicts. A clean boot starts Windows with only essential Microsoft services and can help identify whether a background application is interfering with the game or Easy Anti-Cheat. Please give these steps a try if the above links haven't done the trick.