If I go onto my console and load up Apex is there a way to check which email it is connected to and all the other information, or is it only through the EA website. I'm asking because I tried linking my PC account to my Playstation for cross-progression, but it says my Playstation account is connected to a different e-mail, and I'm not sure which e-mail it is because it is starred out. So is there a way I can figure out what e-mail through my console or am I stuck.

Hi @GreenAaro22 Outside of checking the EA accounts you have access to, I would recommend reaching out to our support for further assistance. How to use EA Help Cheers!

Is there a way to check my EA account information on Playstation?

8 Replies

EA_Illium
EA Staff (Retired)
2 years ago
Hey @GreenAaro22

The easiest way to check your connected platforms to your EA account, go to this page here: https://myaccount.ea.com/cp-ui/connectaccounts/index - and sign in with your EA account.

From this page, you should be able to see all platforms linked to your EA account. If you do not see your PSN ID, or a different PSN ID is listed, then your PSN ID will be linked to a different EA account.

For information on linking a new account or unlinking an older account from EA, check out our help articles below. Please be aware there are permanent changes that occur when you link or unlink an account, which is further described in the links below.

Link Platform accounts to EA Account

Unlink your platform accounts from your EA Account

Thanks!
GreenAaro22
2 years ago
I would love to, but like I said, I don’t remember the EA account or the e-mail I used for that account.. Which is why I was curious to see if I could check on my playstation. Maybe one of the EA members can tell me but I doubt it. So I think cross-progression is a lost cause for me.
EA_Illium
EA Staff (Retired)
2 years ago
Hi @GreenAaro22

Outside of checking the EA accounts you have access to, I would recommend reaching out to our support for further assistance.

How to use EA Help

Cheers!
danemd245
2 years ago
Much like the person before, I have the same issue and I for one have reached out and received illiterate and poor help I was told to update my password on origin.com?

please update me if you figure it out…
danemd245
2 years ago
@danemd245 I also know for a fact I only have 1 email connected to both psn, steam, and ea
EA_Illium
EA Staff (Retired)
2 years ago
Hey @danemd245

To confirm are you missing progress or items on one of your platforms since Apex Legends Cross Progress? If so which platform is missing progress/items, and what are some of those missing items?

Thanks!
danemd245
2 years ago
@EA_Illium what do you mean is my accounts missing progress?

I havent played on my ps account in over a year but i play on my pc daily
EA_Illium
EA Staff (Retired)
2 years ago
Hey @danemd245

To confirm if we are seeing different EA accounts tied to your platforms you can check which platforms are linked to your EA account by going to this page here: https://myaccount.ea.com/cp-ui/connectaccounts/index - and sign in with your EA account.

From this page, you should be able to see all platforms linked to your EA account. If you do not see your PSN ID, or a different PSN ID is listed, then your PSN ID will be linked to a different EA account.

For information on linking a new account or unlinking an older account from EA, check out our help articles below. Please be aware there are permanent changes that occur when you link or unlink an account, which is further described in the links below.

Link Platform accounts to EA Account

Unlink your platform accounts from your EA Account

Thanks!