Community Manager
I got cross progression, enabled it and only got apex coins, instead of my items lmao
Community ManagerI play on PC and Xbox. I did recently link the accounts but its strange as I only received apex coins. Im missing my content from my Xbox account
Community ManagerIf you had just linked your Xbox to this account from a different EA account, you won't have anything merged from it. We cannot merge content between different EA accounts, I'm afraid.
The content from your Xbox account would still be available on the EA account where it was first earned.
How come I was able to receive apex coins?
I play on xbox and pc and just linked them yesterday after I bought the Guilded radiance Conduit skin on my xbox afterwards they took it from me along with 300 Heirloom shards I never used and I have to use more crafting tokens to buy it again unless the issue is fixed I have no clue how I’m going to get my shards back though which were originally on my pc they never transferred over to my Xbox
Hey mako, I was wondering if you knew anything about how if you linked your accounts maybe like 2 days after the expected merge date, do your accounts still get merged or not?
Also My xbox account and steam account have been connected for almost 3 weeks now and when i try to play on the xbox it doesnt give my my skins to play with and I cant go into any other tabs than the clubs and homescreen.
Eu recebi o Cross-progression mais o que manteve foi a conta EA do pc que eu não tenho nada, a minha conta a onde tenho meus cosméticos e relíquia era a conta do Xbox que eu queria q fosse mantida pra ir pro PC, agora a onde está minhas conta com Skins e heirloom.
Bonjour, aujourd'hui j'ai reçu mon cross progression sur mon compte pc, mais il y a que mes pièces, jetons rouges et matières premières qui se sont liés, je n'ai pas reçu les skins que j'avais sur mon compte playstation sur mon compte pc, pouvez-vous m'aider ?
Can I link my Xbox account after I got the notification?
This actually just happened to my partner, she had clicked the prompt to merge accounts but there was nothing afterwards, it just went to the main lobby. She opened EA and unlinked her steam account since she had only played for 2 hours on steam, confirmed that her ps5 account was linked as well as her ea account, after doing so she re-opened apex on her pc but still nothing. So she decided to open apex on her ps5 which is her main account with the most progress and money spent, updated the game and now she has lost everything, all data, all purchased items and now has 16,090 Apex credits. Hope this is enough information, let me know if you need more.
I was on Xbox, now i am on PC. My Items were on Xbox.
Please help those of us who are missing our stuff. Do not just leave us in the dirt because it's easy. Do the right thing EA. I'm tired of reaching out to you guys with no help in return. these forums don't help, Chatting with your agents gets you nowhere. You can't just take our money like that and then run like nothing happened. This is absolutely absurd. @EA_Mako @EA_Mari
I know it inst any inidividual's fault, but man this is getting out of hand.
Community Manager
